Wardlaw+Help+Desk

=Wardlaw Help Desk =

We are moving this to the new site at http://WardlawHelpDesk.wikispaces.com

Help Desk Accounts USC / College of Education Calendars Building/Classroom Maintenance Reserving Classrooms/Equipment Technology Assistance Food Near Campus Personal Interest

Employees: Add your ideas for the Live Binder A-Z and 0-9 resource

**Emergency:** Dial **911** **Our location:** Room 274 / 275 Wardlaw Building, 820 Main Street

**Law Enforcement & Safety (USC Police Department)** //Non-emergency number//: 7-4215 (on campus) (from cell phone or off campus)

**Carolina Alert "Your one-stop emergency information source"** []

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 * //Quick Links to College of Education (COE) Service Forms//**:
 * Report a Problem / Request a Service in a COE Building ([|Building Care Request Form])
 * Report an Equipment Problem in a COE Faculty/Staff Office ([|IT Work Order Form])
 * [|Request a Room]
 * [|Reserve Equipment from the COE Faculty Checkout System]
 * [|Request Individual or Group Training]
 * [|Online Suggestion Box]
 * [|Log (Spreadsheet) for Building Care Request Form] - www.ed.sc.edu/oit/workorder/buildingcare/default.asp
 * [|USC Facilities Work Order Form] //(see Susan or Teri for items that need budget cod//es) - //facilities.sc.edu/callcenter.asp

College of Education (COE) Contacts
JUST Dean's Office People and Dept. Admin Assistants

COE Dean’s Office

COE Home []

COE Faculty/Staff Directory []

USC Directory (faculty, staff, students) [] and USC operator

Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Calendars
See Information for Students

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Building/Classroom Maintenance

 * Emergency Phone Number: 803-777-WORK(9675) - After hours, choose option '0' **

//**<span style="font-family: 'Calibri','sans-serif';">Quick Links to College of Education (COE) Service Forms **//: Report a Problem / Request a Service in a COE Building ([|Building Care Request Form]) Report an Equipment Problem in a COE Faculty/Staff Office ([|IT Work Order Form])

Support Services Employee Instructions for Building/Classroom

<span style="font-family: 'Arial','sans-serif'; font-size: 13.3333px;">[|Log (Spreadsheet) for Building Care Request Form] www.ed.sc.edu/oit/workorder/buildingcare/default.asp


 * <span style="font-family: 'Arial','sans-serif'; font-size: 13.3333px;">USC Facilities Office **<span style="font-family: 'Arial','sans-serif'; font-size: 13.3333px;"> - S//ee Susan or Teri for items that need budget codes//
 * <span style="font-family: 'Arial','sans-serif'; font-size: 13.3333px;">[|USC Facilities Work Order Form]- //facilities.sc.edu/facilities-service-request.php
 * email: fmcnotify@fmc.sc.edu
 * phone: 777-WORK (9675)
 * fax: 777-7334

In case of non-emergency fire alarms, such as the basement fire panel going off
 * Fire Safety phone: 7-5269

Additional information for employees about Facilities

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Reserving Classrooms/Equipment
//**<span style="font-family: 'Calibri','sans-serif';">Quick Links to College of Education (COE) Service Forms **//: [|Request a Room] [|Reserve Equipment from the COE Faculty Checkout System] [|Request Individual or Group Training]

Master Schedule Online []

Resource 25 - Classroom Availability Graph []

USC Classroom Equipment and Location Search []

Thomas Cooper Library: Multimedia Classrooms (levels 1 and 3) [] "Cooper Technology Lounge" (level 5) [] - Policies [] - Hardware and Software [] - FAQs [] - Faculty Software Requests "Faculty can request that software for classes be installed on the computers in the lab. For more information contact the lab manager (777-5610)."

Distance Education []

Conferencing Services []

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Technology Assistance
USC Help Desk =

//**<span style="font-family: 'Calibri','sans-serif';">Quick Links to College of Education (COE) Service Forms **//: Report a Problem / Request a Service in a COE Building ([|Building Care Request Form]) [|Request Individual or Group Training] [|Online Suggestion Box]

COE Information Technology Home Page (technology support for COE faculty, staff, and offices) []

University Technology Services (UTS) []
 * UTS Help Desk []
 * FAQ [] (anti-virus, Blackboard, cable television, content manager, listerv, mainframe, network/internet access. OnDemand, other, phone/mobile phone, podcasting, security, VIP)
 * Instructions [] (anti-virus, Blackboard, content manager, listerv, network/internet access. phone/mobile phone, OnDemand, security, and scanning, testing & evaluation

iCARE Center (technology support USC students) [] 1244 Blossom Street (corner of Blossom and Sumter streets)

Software Purchasing @ South Carolina []

Computer Purchasing for Education []

Blackboard [] Bb Login [|http://blackboard.sc.edu] Bb Support (via email) bbsupport@sc.edu Bb Support (via phone)

Wireless @ USC []

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Campus Area Food
Carolina Dining Services []

Campus Food - near University of South Carolina []

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

Personal Interest
10-Day Weather Forecast (opens new website)

Facebook []

Twitter http://twitter.com

YouTube http://youtube.com

NPR http://npr.org

The Daily Gamecock (student newspaper) [|http://dailygamecock.com]

The State Newspaper []

Outlook Live (student accounts) []

ITAMS []

VIP [|http://vip.sc.edu]

USC Registrar Forms []

Blackboard Login [|http://blackboard.sc.edu]

Wikipedia [|http://wikipedia.org]

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment <span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 80%; text-align: center;">Technology Assistance | Information for Students | Food Near Campus | Personal Interest

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Help Desk Accounts

 * Instructional Support Server** (General folder) - linked from desktops


 * USC Outlook Mail** (faculty/staff/office accounts) []
 * <span class="wiki_link_ext">coetrain@mailbox.sc.edu
 * <span class="wiki_link_ext">coeserv@mailbox.sc.edu (forwards to coetrain account)

//Google Tools// coewardlaw@gmail.com
 * **Google Calendars** []
 * Google Docs [|https://docs.google.com]
 * Google Mail [|http://mail.google.com]

//Wikispaces//:
 * **Support Services Home Page** (Gamecock Wardlaw) http://gamecockwardlaw.wikispaces.com/home
 * Wardlaw Help Desk http://gamecockwardlaw.wikispaces.com/Wardlaw+Help+Desk

//Miscellaneous / Other//:
 * Log (Spreadsheet) for Building Care Request Form - <span style="font-family: Tahoma,sans-serif; font-size: 10pt;">http://www.ed.sc.edu/oit/workorder/buildingcare/default.asp
 * Instructional Support (old) Home Page []
 * Information Technology Home Page []

<span style="display: block; font-family: Arial,Helvetica,sans-serif; font-size: 10px; text-align: center;">Help Desk Accounts | USC / College of Education | Calendars | Building/Classroom Maintenance | Reserving Classrooms/Equipment Technology Assistance | Information for Students | Food Near Campus | Personal Interest